Hello, You can follow the steps below to rent a car at Work Rent a Car: Go to the "Make a Reservation" page on our website or contact our customer service representatives by phone or email. Select the type of car you want to rent, the rental dates, and location. Review our rental conditions and fees. Complete your reservation request and provide the necessary information. Make your payment and complete your reservation. If you have any questions or concerns, please visit our frequently asked questions page or feel free to contact our customer service representatives. We wish you a safe and enjoyable trip!
Before coming to pick up your car, you must have your reservation and necessary documents ready. Your documents should include: Valid driver's license Identification document or passport Credit card or cash deposit You can come to our car rental center, deliver your documents, and sign your contract. Then, you will receive the car that has been assigned to you. The staff at our car rental center will provide you with information on how to use your vehicle and when it needs to be returned. When you receive your car, please check for any existing damages and the mileage. If you notice any damages or discrepancies in the mileage, inform our staff. This will ensure that there are no issues at the end of your rental period. When returning your car, please clean it and refill the fuel tank to the same level. When you return the car, our staff will check its condition and indicate any damages or additional fees.
Our prices at Work Rent a Car generally include standard insurance, unlimited mileage, and vehicle delivery and return fees. However, each rental may require different requests and needs, so detailed information about the services included in the prices is provided during the rental process. Additionally, we offer our customers additional services such as extra insurance, GPS navigation, child seats, chains or ski racks, which may require an additional fee. If you have any questions about pricing, please do not hesitate to contact our customer service.
At Work Rent a Car, we offer our customers various payment options. Payment methods include credit card, bank transfer, and cash payment options. If you wish to pay by credit card, we accept Visa, MasterCard, and American Express cards. To ensure security, your credit card information must be transmitted encrypted. If you wish to pay by bank transfer, the name of the bank you will make the payment and our account information will be provided to you. You must send us your payment confirmation after the transfer. Cash payment is also possible, but please note that this option may vary depending on availability. For more information on payment methods, please contact our customer service.
To cancel your reservation, you first need to contact Work Rent a Car. You can request the cancellation by calling the phone number of the office where you made the reservation or by sending an email. However, please note that there may be a fee or penalty for canceling your reservation. Cancellation policies may vary depending on the date, duration, and type of vehicle of your reservation. Therefore, when making a reservation, be sure to carefully read and understand the cancellation policies.
If you experience a problem with your vehicle, please pull over to a safe location and inform us of the situation. You can reach us through our 24-hour customer service. We will assist you in resolving the issue or, if necessary, provide you with a replacement vehicle. Also, be sure to keep the vehicle key, security equipment, and documents in a safe place to prevent the vehicle from being stolen.
If you are involved in an accident, first move the vehicle to the safest possible location and administer first aid if necessary. Then, take note of the details of the accident, gather information from other drivers and witnesses at the scene, and take photographs. To assess the damage caused by the accident, fill out a report and inform the police. It is also important to inform your rental company of the accident. Follow the instructions provided in your rental agreement and by the company. Additionally, inform the rental company of any insurance or coverage options provided to you in a timely manner.
Yes, another person can drive the car, but this person must be registered as an additional driver in accordance with the additional driver policy specified in the rental agreement. The additional driver policy may involve fees, age limits, and other requirements set by the company. These policies may vary depending on the rental company, so it is important to read the terms specified in your rental agreement carefully. Otherwise, you may be outside the scope of insurance coverage and may be required to pay an extra fee.
